Data protection
Responsible in the sense of the data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:
Jan-Pierre Richter
GloboTur da Silva & Richter GbR
Nürnberger Str. 24
10789 Berlin
Your rights
You can always exercise the following rights under the contact details of our data protection officer:
- Information about your stored data and their processing (Art. 15 GDPR),
- Correction of incorrect personal data (Art. 16 GDPR),
- Deletion of your stored data (Art. 17 GDPR),
- Restriction of data processing, insofar as we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),
- Objection to the processing of your data by us (Article 21 GDPR) and
- Data portability, provided you have consented to the processing of data or have concluded a contract with us (Article 20 GDPR).
If you have given us your consent, you can withdraw it at any time with effect for the future.You can contact a regulatory authority at any time with a complaint, such as:B. to the competent supervisory authority of the federal state of your domicile or to the authority responsible for us as responsible authority.A list of the supervisory authorities (for the non-public area) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Collecting general information when visiting our website
Type and purpose of processing:
If you access our web site, that is, if you do not register or otherwise provide information, it will automatically collect information of a general nature.This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.This is only information that does not allow conclusions about your person.They are processed in particular for the following purposes:
- Ensuring a hassle-free connection of the website,
- Ensuring a smooth use of our website,
- Evaluation of system security and stability as well
- for further administrative purposes.
We do not use your information to draw conclusions about you.Information of this kind may be statistically evaluated by us to optimize our website and the underlying technology.
Legal basis:
The processing is carried out in accordance with Art. 6 para. 1 lit.f DSGVO based on our legitimate interest in improving the stability and functionality of our website.
Receiver:
The recipient of the data may be technical service providers who work for the operation and maintenance of our website as a processor.
Storage time:
The data will be deleted as soon as it is no longer necessary for the purpose of the survey.This is basically the case for the data that is used to provide the website when the session has ended.
Provision required or required:
The provision of the aforementioned personal data is neither legally nor contractually required.Without the IP address, however, the service and functionality of our website is not guaranteed.Additionally, individual services may not be available or limited.For this reason, a contradiction is excluded.
comments are
Type and purpose of processing:
When users leave comments on our site, they will also be saved the time of their creation and the username previously chosen by the site visitor.This is for our security, as we may be prosecuted for any illegal content on our website, even if created by users.
Legal basis:
The processing of the data entered as a comment takes place on the basis of a legitimate interest (Art. 6 (1) (f) DSGVO).By providing the comment function we want to enable you an easy interaction.Your information will be stored for the purpose of processing the request and for possible follow-up questions.
Receiver:
The recipient of the data may be a processor.
Storage time:
The data will be deleted as soon as it is no longer necessary for the purpose of the survey.This is basically the case when the communication with the user has been completed and the company can see from the circumstances that the matter in question has been finally clarified.
Provision required or required:
The provision of your personal data is voluntary.Without the provision of your personal data, we can not grant you access to our comment function.
Newsletter
Type and purpose of processing:
Your data will only be used to send you the subscribed newsletter by e-mail.The indication of your name takes place, in order to be able to address you personally in the newsletter and if necessary to identify, if you want to make use of your rights as an affected person.For the receipt of the newsletter the indication of your E-Mail address is sufficient.When you sign up to receive our newsletter, the data you provide will be used exclusively for this purpose.Subscribers may also be notified by email about circumstances that are relevant to the service or registration (such as changes to the newsletter offer or technical conditions).For an effective registration we need a valid e-mail address.In order to verify that an application is actually made by the owner of an e-mail address, we use the "Double opt-in" procedure.For this purpose we record the order of the newsletter, the dispatch of a confirmation mail and the receipt of the requested answer.Further data is not collected.The data will be used exclusively for the newsletter and will not be passed on to third parties.
Legal basis:
On the basis of your expressly given consent (Article 6 (1) a DSGVO), we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.The consent to the storage of your personal data and their use for the newsletter can be revoked at any time with effect for the future.Each newsletter has a link to it.In addition, you can unsubscribe from this website at any time or inform us of your revocation via the contact option indicated at the end of this Privacy Notice.
Receiver:
The recipient of the data may be a processor.
Storage time:
The data is processed in this context only as long as the corresponding consent is present.After that they will be deleted.
Provision required or required:
The provision of your personal data is voluntary, solely on the basis of your consent.Unfortunately, we can not send you our newsletter without our consent.
Contact via chat
Type and purpose of processing:
Through our website, you can contact Smartsuppchat Live Chat with one of our customer representatives.This will automatically use the services of Smartsuppchat, a live chat software.
Legal basis:
The processing of the data entered into the online chat takes place on the basis of a legitimate interest (Art. 6 (1) (f) DSGVO).By providing the online chat, we would like to make it easy for you to contact us.Your information will be stored for the purpose of processing the request and for possible follow-up questions.If you contact us to inquire about an offer, the processing of the data entered in the contact form for the implementation of pre-contractual measures (Art. 6 (1) (b) GDPR) is carried out.
Receiver:
The recipient of the data is the processor Smartsupp.
Storage time:
By using this feature of Live Chat, information in the form of a cookie is stored on your computer within your browser software.Please refer to the "Cookies" section, which also applies to this chat software.Please note that the use of the live chat is only possible if you accept the cookies.The necessary files for the contextual offer of the live chat are stored on your computer via cookies.As soon as you start a communication process (Live Chat) with one of our employees, the consultant receives information about your website visit, browser and location via the cookies stored on your computer.This will enable us to better respond to your request.This data is not used for anything else except for customer service.Please note that in order to improve the quality of the service we offer, live chat communication is stored.The data collected includes: chat history, IP address at the time of the chat, and country of origin.These data will not be disclosed to third parties and are for protection and internal statistics only.The data is not intended to identify you.Data will be deleted no later than 12 months after processing the request
Third country transfer:
Smartsupp has its seat in the Republic of Czechs and is also subject to the GDPR.
Provision required or required:
The provision of your personal data is voluntary.However, we can only process your request if you provide us with your name, e-mail address and other necessary information.
Withdrawal of consent:
If you do not want to save the live chat communication, please inform the employee at the beginning of the live chat so that a save is deactivated.The purpose and scope of the data collection and the further processing and use of the data by Smartsuppchat as well as your related rights and setting options to protect your privacy, please refer to the privacy policy of Smartsuppchat under www.smartsupp.com/help/privacy/.
contact form
Type and purpose of processing:
The data you enter will be stored for the purpose of individual communication with you.This requires the specification of a valid e-mail address and your name.This serves for the assignment of the request and the subsequent answering of the same.Only for flight bookings, in addition to the names and first names of fellow travelers and possibly the dates of birth of minors necessary to receive special rates.The specification of further data is optional and serves the fulfillment of services (for example checkin in advance by GloboTur).
Legal basis:
The processing of the data entered into the contact form takes place on the basis of a legitimate interest (Art. 6 (1) (f) DSGVO).By providing the contact form, we would like to make it easy for you to contact us.Your information will be stored for the purpose of processing the request and for possible follow-up questions.If you contact us to inquire about an offer, the processing of the data entered in the contact form for the implementation of pre-contractual measures (Art. 6 (1) (b) GDPR) is carried out.
Receiver:
The recipient of the data is a service provider (hotels, airlines, chauffeur services) and, if necessary, a processor.Whereby only the data necessary for the proper execution of the service as well as voluntarily meaningful information (eg mobility problems) are passed on.
Storage time:
Data will be deleted no later than 12 months after the request has been processed. If a contractual relationship occurs, we are subject to the statutory retention periods according to HGB (German Commercial Code) and delete your data after these deadlines.The correspondence related to bookings will be kept 24 months after the end of the trip, in order to be able to fulfill proof duties.
Provision required or required:
The provision of your personal data is voluntary.However, we can only process your request if you provide us with your name, e-mail address and other necessary information.
Use of Google Analytics
Type and purpose of processing:
This website uses Google Analytics, a web analytics service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA (hereafter: "Google").Google Analytics uses so-called "cookies", ie text files that are stored on your computer and that allow an analysis of the use of the website by you.The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.However, due to the activation of IP anonymization on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.The purposes of the data processing are the evaluation of the use of the website and the compilation of reports on activities on the website.Based on the use of the website and the Internet, other related services will be provided.
Legal basis:
The processing of the data is based on the consent of the user (Article 6 (1) (a) GDPR).
Receiver:
The recipient of the data is Google as a processor.For this we have with Google completed the corresponding order processing contract.
Storage time:
The deletion of data takes place as soon as they are no longer necessary for our recording purposes.
Third country transfer:
Google processes your data in the US and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-USFramework.We also have standard privacy clauses with Google for the use of Google Analytics.
Provision required or required:
The provision of your personal data is voluntary, solely on the basis of your consent.Unless you prevent access, this may result in functional restrictions on the website.
Withdrawal of consent:
You can prevent the storage of cookies by a corresponding setting of your browser software;however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: Browser Add On to disable Google Analytics.
Profiling:
With the help of the tracking tool Google Analytics the behavior of the visitors of the website can be evaluated and the interests analyzed.For this we create a pseudonymous user profile.
Using Script Libraries (Google Webfonts)
Type and purpose of processing:
To make our content accurate and graphically appealing across browsers, we use "Google Web Fonts" from Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA, hereafter "Google") to display fonts.The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/
Legal basis:
The legal basis for the integration of Google Webfonts and the associated data transfer to Google is your consent (Article 6 (1) (a) GDPR).
Receiver:
The call of script libraries or font libraries automatically triggers a connection to the operator of the library.It is theoretically possible - but currently also unclear whether and if so for what purposes - that the operator in this case, Google collects data.
Storage time:
We do not collect personal information through the inclusion of Google Webfonts.More information about Google Web Fonts can be found at https://developers.google.com/fonts/faqand in Google's Privacy Policy: https://www.google.com/policies/privacy/.
Third country transfer:
Google processes your data in the US and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-USFramework.
Provision required or required:
The provision of personal data is neither statutory nor contractually required.However, without the correct representation of the contents of standard fonts can not be made possible.
Withdrawal of consent:
For the presentation of the contents the programming language JavaScript is used regularly.You can therefore object to data processing by disabling the execution of JavaScript in your browser or installing a JavaScript Blocker incorporation.Please note that this may result in functional restrictions on the website.
Using Google Maps
Type and purpose of processing:
On this website we use the offer of Google Maps.Google Maps is operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereafter "Google").This allows us to show you interactive maps directly on the website, allowing you to conveniently use the map feature.For more information about Google's dataprocessing, please refer to the Google Privacy Notice.There you can also change your personal privacy settings in the privacy center.For detailed instructions on how to manage your own data related to Google products , click here.
Legal basis:
The legal basis for the integration of Google Maps and the associated data transfer to Google is your consent (Article 6 (1) a DSGVO).
Receiver:
By visiting the website, Google receives information that you have accessed the corresponding subpage of our website.This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account.When you're logged in to Google, your data will be assigned directly to your account.If you do not wish to be assigned to Google on your profile, you must log out of Google before activating the button.Google stores your data as usage profiles and uses them for purposes of advertising, market research and / or tailor-made website design.Such an evaluation is carried out in particular (even for non-logged in users) to provide needs-based advertising and to inform other users of the social network about your activities on our website.You have a right of objection to the formation of these user profiles, and you must comply with this to Google.
Storage time:
We do not collect personal information through the inclusion of Google Maps.
Third country transfer:
Google processes your data in the US and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-USFramework.
Withdrawal of consent:
If you do not want Google to collect, process or use information about you through our website, you can disable JavaScript in your browser settings.In this case, you can not or only partially use our website.
Provision required or required:
The provision of your personal data is voluntary, solely on the basis of your consent.Unless you prevent access, this may result in functional restrictions on the website.
Embedded YouTube videos
Type and purpose of processing:
On some of our websites, we embed YouTube videos.The respective plug-ins are operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter "YouTube").When you visit a page with the YouTube plug-in, it will connect to YouTube's servers.It tells YouTube which pages you visit.If you are logged in to your YouTube account, YouTube may personally associate your browsing behavior with you.This can be prevented by logging out of your YouTube account beforehand.If a YouTube video is started, the provider uses cookies that collect information about user behavior.For more information on the purpose and scope of your data collection and processing through YouTube, please refer to the provider's privacy policy, where you can also find out more about your rights and preferences for privacy ( https://policies.google.com/privacy). ,Google processes your data in the US and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US Framework
Legal basis:
The legal basis for the integration of YouTube and the associated data transfer to Google is your consent (Article 6 (1) (a) GDPR).
Receiver:
The YouTube invocation automatically triggers a connection to Google.
Duration of storage and revocation of consent:
Anyone who has disabled the storage of cookies for the Google Ad program will not have to expect any such cookies when watching YouTube videos.However, YouTube also stores non-personal usage information in other cookies.If you want to prevent this, you must block the storage of cookies in the browser.For more information about data protection at "YouTube", please see the provider's privacy policy at: https://www.google.com/intl/en/policies/privacy/
Third country transfer:
Google processes your data in the US and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-USFramework.
Provision required or required:
The provision of your personal data is voluntary, solely on the basis of your consent.Unless you prevent access, this may result in functional restrictions on the website.
Google AdWords
Type and purpose of processing:
Our website uses Google Conversion Tracking.Google AdWords Services is the Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.If you have reached our website via an advertisement sent by Google, Google Adwords will set a cookie on your computer.The conversion tracking cookie is set when a user clicks on a Google-served ad.If the user visits certain pages on our website and the cookie has not expired, we and Google may recognize that the user clicked on the ad and was redirected to this page.Each Google AdWords customer receives a different cookie.Cookies can not be tracked through AdWords advertisers' websites.The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking.Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page.However, they do not receive information that personally identifies users.
Legal basis:
The legal basis for the integration of Google AdWords and the associated data transfer to Google is your consent (Article 6 (1) (a) GDPR).
Receiver:
Whenever you visit our website, your personal information, including your IP address, is transferred to Google in the United States.This personal information is stored by Google.Google may transfer such personal data collected through the technical process to third parties.Our company does not provide information from Google that could identify the data subject.
Storage time:
These cookies lose their validity after 30 days and are not used for personal identification.
Third country transfer:
Google processes your data in the US and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-USFramework.
Withdrawal of consent:
If you do not want to participate in the tracking, you can refuse the required setting of a cookie - for example via a browser setting that generally disables the automatic setting of cookies or sets your browser to block cookies from the domain "googleleadservices.com".Please note that you can not delete the opt-out cookies as long as you do not want to record measurement data.If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.
Provision required or required:
The provision of your personal data is voluntary, solely on the basis of your consent.Unless you prevent access, this may result in functional restrictions on the website.
Use of Google Remarketing
Type and purpose of processing:
This website uses the remarketing function of Google Inc. The Google Remarketing Services company is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (hereafter "Google").The feature is designed to present interest-based ads to web page visitors within the Google Network.A so-called "cookie" is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he or she visits websites that belong to the advertising network of Google.On these pages, visitors may be presented with ads related to content that the visitor previously viewed on web pages using Google's remarketing feature.
Legal basis:
The legal basis for the integration of Google Remarketing and the associated data transfer to Google is your consent (Article 6 (1) (a) GDPR).
Receiver:
Whenever you visit our website, your personal information, including your IP address, is transferred to Google in the United States.This personal information is stored by Google.Google may transfer such personal data collected through the technical process to third parties.Our company does not provide information from Google that could identify the data subject.
Withdrawal of consent:
Google says it does not collect any personal information during this process.However, if you still do not want Google's Remarketing feature, you can always disable it by completing the appropriate settings at https://support.google.com/adwordspolicy/answer/143465.Alternatively, you can disable the use of cookies for interest-based advertising through the Network Initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.
Provision required or required:
The provision of your personal data is voluntary, solely on the basis of your consent.Unless you prevent access, this may result in functional restrictions on the website.
SSL encryption
To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.
Involved data processors
The following organizations, companies or persons were commissioned by the operator of this website to process data:
- Smartsupp.com (headquarters CZ, chat software)
- Mailchimp (Seat USA, newsletter software)
- All-inkl.com (Location DE, Domain & Webhosting)
Change of our privacy policy
We reserve the right to amend this privacy policy to always comply with the latest legal requirements or to implement changes to our privacy policy, such as the introduction of new services.Your new visit will be subject to the new privacy policy.
Questions to the data protection officer
If you have any questions about privacy, please email us or contact the person responsible for privacy in our organization:
Jan-Pierre Richter / This email address is being protected from spambots. You need JavaScript enabled to view it.
The privacy policy has been created with the privacy statement generator of activeMind AG (version 2018-06-22) and translated by Google.